Frequently Asked Questions (FAQ)
Which information do I need to submit?
Please have the following information ready to hand:
Why do I need to submit the Direct Debit Authority form?
- Your merchant details
- Bank account details
- Financial Institution Details
- Direct Debit Authority Form
- Printer and scanner
This form is necessary to collect your authorization to Worldline Australia Pty. Ltd. (Trading as ANZ Worldline Payment Solutions) to debit your applicable settlement account after 1 April as part of your new Merchant Agreement.What happens after I have successfully uploaded and submitted the documentation in the online portal?
Do you have any further questions?
- Once you successfully submitted the document online, you will get a confirmation via e-mail.
- Our team will review the information received and will check if all the documentation has been filled according to the law requirements.
- If any information is missing, you will be contacted by our team.
For questions concerning the form or the requested information, please click here.