What happens after you apply?
When you apply online for Worldline Tap on Mobile, you will receive a series of emails including information about your contract, user access and how to download the app.Get Support
EMAIL #1 - Subject: Please verify your email address To continue signing up for Tap on Mobile, you’ll need to verify your email address by following the prompts in this email.
EMAIL #2 - Subject: Application received MEON-XXXXX This email confirms we’ve successfully received your application. You’ll soon receive the below four emails with instructions on what you need to do to finalise your application and begin accepting payments with Tap on Mobile.
EMAIL #3 - Subject: Update your ANZ Worldline Payment Solutions Merchant Portal account This email prompts you to create a Merchant Portal account by updating your password. You’ll be able to see your Transactions, Settlement Information, Billing Notices and more for all your Merchant Facilities with ANZ Worldline Payment Solutions via the Merchant Portal.
EMAIL #4 - Subject: Progressing your order MEON-XXXXX This email confirms that we’re processing your application. No action is needed – if your application is approved, the documents attached to this email will form your Agreement with ANZ Worldline Payment Solutions for Worldline Tap on Mobile.
EMAIL #5 - Subject: Welcome to Worldline Tap on Mobile You can begin accepting payments with Tap on Mobile when you receive this email. This email outlines the steps to activating your Tap on Mobile online portal account, downloading the app, and registering your devices.
EMAIL #6 - Subject: Application MEON-XXXXX signature required This email details the steps to finalising your application. Please complete the electronic identification process and read and sign the contract.
For ANZ business account holders, funds are available on the same day for online transactions, processed through the terminal and settled before 9pm (AEST). For non-ANZ business account holders, for online transactions processed through the terminal, ANZ Worldline Payment Solutions will transfer the funds to the merchant’s bank on the following business day and the availability of the funds will be determined by the merchant’s bank. For transactions processed offline or via Paper Merchant Vouchers, these settlement times do not apply.