EMAIL #1 - Subject: Please verify your email address

To continue signing up for Tap on Mobile, you’ll need to verify your email address by following the prompts in this email.

Purpose: To notify you we've received your application successfully

EMAIL #2 - Subject: Application received MEON-XXXXX

This email confirms we’ve successfully received your application. You’ll soon receive the below four emails with instructions on what you need to do to finalise your application and begin accepting payments with Tap on Mobile.

Purpose: To notify you we've received your application successfully

EMAIL #3 - Subject: Update your ANZ Worldline Payment Solutions Merchant Portal account

This email prompts you to create a Merchant Portal account by updating your password. You’ll be able to see your Transactions, Settlement Information, Billing Notices and more for all your Merchant Facilities with ANZ Worldline Payment Solutions via the Merchant Portal. 

Purpose:  Set up your Merchant Portal Access - now you're ready to download the app and accept payments.

EMAIL #4 - Subject: Progressing your order MEON-XXXXX

This email confirms that we’re processing your application. No action is needed – if your application is approved, the documents attached to this email will form your Agreement with ANZ Worldline Payment Solutions for Worldline Tap on Mobile. 

Purpose:  We are currently processing your application.

EMAIL #5 - Subject: Welcome to Worldline Tap on Mobile

You can begin accepting payments with Tap on Mobile when you receive this email. This email outlines the steps to activating your Tap on Mobile online portal account, downloading the app, and registering your devices.

Purpose: Your application has been successful, welcome to Tap on Mobile.

EMAIL #6 - Subject: Application MEON-XXXXX signature required

This email details the steps to finalising your application. Please complete the electronic identification process and read and sign the contract.

Purpose: Your contract has been generated, please review and digitally sign.


For ANZ business account holders, funds are available on the same day for online transactions, processed through the terminal and settled before 9pm (AEST). For non-ANZ business account holders, for online transactions processed through the terminal, ANZ Worldline Payment Solutions will transfer the funds to the merchant’s bank on the following business day and the availability of the funds will be determined by the merchant’s bank. For transactions processed offline or via Paper Merchant Vouchers, these settlement times do not apply.